Effective Date: 01 Jan 2020
Last Updated: 22 Oct 2025
At
Axis Insurance Brokers, your privacy is our priority. This Privacy Policy
explains
how
we collect, use, disclose, and safeguard your personal information when you visit our
website www.axisinsurance.ae
By
using our site, you agree to the terms of this policy.
1. Information We Collect
We may collect and process the following types of personal data:
1.1 Personal Identification Information
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Full name
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Email address
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Phone number
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Nationality
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Policy or claim details (if submitted via our contact forms)
1.2 Non-Personal Identification Information
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Browser type and version
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IP address
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Device type
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Time zone setting
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Pages visited and time spent on site
1.3 Information Collected via Third-Party Tools
We may use tools such as Google Analytics or Meta Pixel that track user activity on our site.
2. How We Use Your Information
We collect and use your data for the following purposes:
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To provide insurance-related services and support
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To respond to inquiries and requests
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To improve our website and customer service
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To send marketing communications about our products, offers, or updates (with your consent)
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To comply with legal obligations and regulatory requirements
3. Communications and Marketing
Axis Insurance Brokers may send you promotional emails, newsletters, or service updates.
You have the right to opt out of receiving such communications at any time by:
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Clicking the “Unsubscribe” link in the email
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Sending an email to info@axisinsurance.ae with the subject line: “Opt-out of notifications”
4. Legal Basis for Processing (UAE Compliance)
We process your personal data based on:
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Your consent
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Our contractual obligations
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Legal obligations under UAE regulations
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Our legitimate interests in operating and improving our business
5. Sharing Your Data
We do not sell, trade, or rent your personal information. However, we may share your data with:
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Regulatory authorities, when required
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Third-party service providers that help us operate the website or support our services (e.g., web hosting, analytics)
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Our affiliated companies, within the limits of applicable law
6. Cookies
Our website uses cookies to enhance user experience and analyze web traffic. By using our site, you consent to our use of cookies.
You can choose to disable cookies through your browser settings, but some site features may not function properly.
7. Data Retention
We retain personal data only as long as necessary for the purposes set out in this Privacy Policy, and as required by UAE law.
8. Data Security
We implement a variety of technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
9. Your Rights
Subject to applicable law, you have the right to:
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Access the personal data we hold about you
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Correct or update your personal data
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Request deletion of your personal data
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Withdraw consent for processing at any time
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Object to or restrict certain processing activities
To exercise any of these rights, please email us at info@axisinsurance.ae.
10. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Axis Insurance Brokers
Email: info@axisinsurance.ae Website: